Holiday Policies


Holiday Shipping


To ensure delivery by Tuesday, December 24th, please review the following shipping time frames and exceptions. You can select Free Shipping up until Dec 13th for delivery by Tuesday, December 24th to any address within the 48 contiguous United States that accepts FedEx deliveries.

 

Our team is working diligently in order to ensure that Freebird will be the perfect gift for the holidays! We pack each order with love & care as quickly as possible.


Service and Interruptions

Please note, we cannot guarantee delivery by Tuesday, December 24th for the following instances:

  • Backordered/Preordered items will begin processing after the time frame displayed on the product page

  • Service interruptions or failures caused by events beyond the control of Freebird

    • Shipping addresses submitted with errors at checkout

    • Invalid shipping service for given shipping address selected at checkout

    • Interruptions of our transportation systems or the delivery services provided by our carriers

Express shipping options are not available to these locations: Canada, PO Boxes, US Territories, APO/FPO/DPO. Any Express/Priority shipping selected only applies to IN STOCK items. 

Location

Shipping Method

Order by Date

48 Contiguous United States

Standard Shipping

12/16 (by 12PM EST) 

FedEx 2Day 

12/18 (by 12PM EST)

FedEx Standard Overnight 

12/19 (by 12PM EST)

Alaska & Hawaii

USPS Priority Mail - AK

12/17 (by 12PM EST) 

USPS Priority Mail - HI

12/15 (by 12PM EST) 

FedEx 2Day

12/17 (by 12PM EST)

FedEx Standard Overnight

12/19 (by 12PM EST)

International

FedEx International Economy

12/9  (by 12PM EST)

PO Boxes & US Territories

USPS Priority Mail

12/9 

APO/FPO/DPO Addresses

USPS Priority Mail

12/9    

 

Holiday Processing


Please allow 3-5 business days for processing of all Holiday orders, including those with expedited shipping. Weekends (Saturday and Sunday) are not included in transit or processing times. Orders received after 2PM EST will begin processing the following business day. Rare exceptions may occur during peak shipping times. 

 

Holiday Returns and Exchanges


Purchases made from 11/01/2024 through 12/19/2024 may be returned for a refund to the original form of payment or exchanged through 1/19/2025. Items must be returned in original, unworn condition and must be accompanied by the packing slip. All other conditions of our Return/Exchange Policy apply.

Due to holiday volume, please allow 7-14 business days for return processing.